For drivers with disabilities, a charging station can present real barriers: a high screen, a heavy cable, a kerb between the bay and the charger, or a bay too narrow to open the door fully. Accessible design makes charging usable for everyone, and often easier for all drivers.
Common barriers
- Screens, card readers and connector holders mounted too high.
- Heavy or stiff cables, especially on high-power chargers.
- Kerbs, steps or uneven ground around the charger.
- Bays too narrow for a wheelchair or for doors to open fully.
- Payment that relies only on small touch screens or complex apps.
What good design includes
| Feature | What to aim for |
|---|---|
| Bay size | Wider bays with space beside the vehicle |
| Level access | A flat, firm route from the bay to the charger, with no kerb |
| Reach | Screens, payment and connector holders at a height reachable from a seated position |
| Cables | Cable management that reduces weight, and lighter cables where possible |
| Payment | Contactless and app-less options, clear contrast and simple steps |
| Signage | Clear accessible bay markings and instructions |
| Help | A visible help number and assistance where staff are available |
Follow India's accessibility guidelines for public buildings and spaces when designing a site.
Reserve at least one accessible bay at every multi-charger site, and make sure it is not blocked by bollards or barriers that prevent wheelchair access.
For drivers
Filter charging apps for accessible sites where available, check photos before you travel, and report accessibility problems to the operator so they can be fixed.
How PxT can help
PxT Energies includes accessible bays in our site designs and can review existing stations for accessibility.